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Part of something bigger

Tetra Claims is backed by Squared Group – a 60-person strong organisation spanning claims management, insurance law, technology and operations across Australia and the UK.

The result is powerful: the focus of a specialist claims business, backed by the depth of a broader group.

Learn more

A team built for scale  

Tetra Claims team brings deep expertise across end-to-end claims management, liability and quantum assessment, professional indemnity and complex claims resolution.

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Sean Hayes

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Head of Tetra Claims
Sean is an insurance industry veteran with extensive experience across the Australian and UK markets, including working with Lloyd's syndicates and global underwriters on delegated authority arrangements. He leads Tetra's day-to-day operations, client relationships and claims strategy, and serves as the primary interface with underwriter and MGA partners.
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Dan Evans 

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Insurance Lawyer 
Dan brings a rigorous legal perspective to complex claims management, providing technical claims analysis, indemnity assessments and strategic input on resolution pathways. His cross-jurisdictional (UK and Australia) experience as an insurance lawyer ensures claims are managed with a clear understanding of coverage, liability and litigation risk.
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Mike Jones 

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Senior Advisor
Mike is an Independent Consultant, Board Advisor and NED working with TPA businesses, Insurtech and Private Equity Investors. He has more than 40 year's experience working in the London Insurance market managing claims businesses across the UK and Europe and is a former President of the Chartered Institute of Loss Adjusters. Mike currently serves as a mentor to Lloyds Lab, is a Freeman of the City of London and an active member of the Worshipful Company of Insurers.
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Executive Leadership  

The Squared Group executive team drives the strategic direction, operational excellence and culture across Tetra Claims, Law Squared and Cube, ensuring client engagement is supported by institutional-grade leadership.  

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Demetrio Zema 

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Founder + Group CEO, Squared Group
Demetrio founded the Squared Group with a vision to redefine professional services delivery at scale. He provides strategic oversight across Tetra Claims, Law Squared and Cubed, and is a recognised voice on the future of insurance and legal service delivery in Australia and the UK.
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Trent Milvain

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Chief Operating Officer, Squared Group 
Trent leads the operational infrastructure underpinning all three Squared Group businesses, ensuring Tetra Claims delivers the rigour, consistency and scalability expected by global insurance market participants.
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Cassandra Hatton

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Chief People + Capability Officer, Squared Group
Cass leads people strategy and talent development across the Squared Group, ensuring Tetra attracts and retains the calibre of claims and legal professionals that Lloyd's and global underwriters require.
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One connected service 

When claims progress to litigation, Tetra Claims creates a seamless pathway to legal support, preserving claim knowledge, reducing handover risk and supporting continuity across the claims lifecycle. 

Clients can choose to engage Law Squared’s experienced Disputes + Litigation team, select another firm from Tetra Claims’ law firm panel, or work with their own preferred legal advisers. 

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Work with us 

Tetra Claims is a rapidly growing TPA, rethinking outdated service models to deliver smarter, more human centred solutions for Lloyd’s and global underwriters placing Australian risk. 

With offices in Melbourne and London, we building for the needs of our clients today, while investing in the capability, technology and people to support them into the future.  

Explore current opportunities to work with us via Squared Group’s careers page.  

Current Opportunities